Transaction evidence
Prepare bank or card entries, transfer confirmations, wallet transaction IDs, deposit receipts, withdrawal requests, and screenshots showing relevant dates and amounts.
DOCUMENT CENTER
Prepare the records that help explain your case.
Keep original files safe and organized. Do not send passwords, one-time codes, banking credentials, or identity documents through the public review form.
Platform records
Save account statements, trade history, balance screens, withdrawal status pages, account restriction notices, and the exact website or app details used.
Communications
Keep complete emails, chat exports, support tickets, messaging-app conversations, and call notes. Preserve sender details and timestamps wherever possible.
Identity and verification requests
Record what verification the platform requested and when. Keep sensitive identity files private until a legitimate need and secure transfer method have been confirmed.
A dated timeline
Write a short chronological summary covering first contact, deposits, trading activity, withdrawal attempts, extra-payment requests, restrictions, and the latest response.
Safe preparation
Retain original files without editing them, make a separate working copy, and redact unrelated account information where appropriate. We will explain any secure document-sharing step after the initial review.